General Conditions Holiday Home

We do not accept Guests under the age of 18 without parents or guardians.

General

We kindly ask that you treat this house as your own. Parties and disturbing noises are not allowed.

Minimum nights

The minimum number of nights to stay in the apartment is 3. Subject to availability and in low season we can accommodate requests for fewer than 3 days.

Included in the price

Price includes energy, gas and heating/air conditioning costs, initial and final cleaning.

The kitchen is modernly equipped, and you will also be provided with a daily cleaning kit.

Sheets and towels are included, changed weekly.

Payment of the stay

A payment of 50% of the amount of your stay, will be required at the time of booking. The remaining amount will be paid upon check-in and payable by cash, credit card or bank transfer.

Deposit

You will be asked for a security deposit of 250€ to cover any damage or theft of items from the property which can be paid: cash upon arrival, bank transfer at the time of booking or by credit card. The security deposit will be returned to you as soon as we have finished our final inspection at check-out. Under no circumstances can we return the security deposit before the day of departure.

Cancellations

We have a small family-run B&B, so a cancellation on your part would have a big impact on us. However, we know that sometimes it is necessary to cancel your vacation for personal reasons.

Cancellations will only be accepted via email.

In case of cancellation after the stipulated time, the entire deposit will be retained:

- If cancellation is made within 20 days before arrival no penalty will be charged.

- If cancellation is made 19 days to 5 days before arrival, a cancellation fee of 50% of the entire stay will be charged, equivalent to the deposit already paid.

- If cancellation is made from 5 days to the day of arrival, a penalty equal to the total amount of the stay (100%) will be charged by paying the difference between the full amount of the stay and the deposit already advanced.

Cancellations on our part

and due to force majeure we are forced to change/cancel your reservation, we will contact you immediately and only/only the entire deposit will be refunded.

Check-in and check-out

Check-in with reception is from 10:00 am to 1:00 pm. Please inform the hotel in advance of your arrival time. To request early check-in please contact us. We are very flexible.

In case guests do not leave the rooms as agreed, we reserve the right to move your luggage to the luggage storage room.

Luggage storage

Subject to availability, guests can leave their luggage in our luggage room.

We are not responsible for damage or theft of one's personal belongings.

Property damage or theft of decorations

Guests will be held responsible for any damage done to the facility caused by their own negligence. Theft of bath robes or bath slaves will be noted, and you will be asked for compensation upon check-out.

Smoking ban

Smoking is NOT allowed inside the house, but only in the outdoor courtyard.

In case of violation of this rule, the prescribed fine of a minimum of 25€ to a maximum of 2000€ will be applied.

Parking

Because we are in the heart of the historic center, we cannot offer you private parking.

For information regarding city parking lots near us, please feel free to contact us.

Additional services

Certain additional services can be requested: full B&B service, laundry service, portable wifi, reservations at restaurants, flowers or champagne on arrival. For more information regarding the extra services offered click here.

Cleaning

We clean the apartment before and after your stay. We kindly ask you to leave the house in good condition, or an additional charge will be applied.