Terms and Conditions
Acceptance of our Terms and Conditions
At the moment of reservation, you will automatically accept and agree our Terms and Conditions.
At the time of reservation, a deposit of 50% of your total stay will be asked, to confirm your booking.
We run a family owned B&B with a few rooms, so a cancellation will have a big impact on us.
In the event of cancellation more than 14 days before arrival, no money will be refunded but the guest can change his dates within a year from the date of reservation based on room availability.
(deposits are one year valid).
In the event of cancellation, less than 14 days before the check-in, or a no show, no refund will be given and no date changes can be made.
Cancellation by us
In the unlikely event that we have to change or cancel the reservation, we reserve the right do to so and we will contact you immediately.
You have the right to either accept the change arrangement as notified, make alternative arrangements by changing you dates or to cancel the reservation. In this instance, you will get a full refund of any money that you have paid to us.
Should you wish to, we will attempt to book you into another similar B&B in the city of Cagliari.
Daily replacement of bath towels or at discretion of the guests
Weekly change of bed linen
Daily cleaning of the room
Access to solarium and the use of our deckchairs.
The maximum adults number per room is 3.
The extra adult charge is 60€
Each room is limited to the number of guests registered in the room at the time of check-in.
Check-In & Check-out
Check-in Time is from 14:00 (2pm) until 22:00 (10pm). Early check-in can be provided according to the availability of the room and previous request. Please give us a call or send us an email (email@example.com) , we are very flexible.
Check-Out Time is 11:00 (11 am). Please inform the reception if you wish to retain your room beyond this time. Extension may be given depending on the availability. A late Check-out fee of 30€ will be charged to the room, having requested it at least 12 hours in advance.
On failure of the guest to leave the room as per booking the management shall have the right to remove the guest personal belongings from the room to be retained in the luggage storage.
According to availability guests can store their belongings and luggage in the luggage room.
We are not to be held responsible for any damage or lost of the items.
Pets are not allowed in the Bed & Breakfast.
Damage to property and Missing items
The guest will be held responsible for any any loss or damage to the hotel property caused by them.
Missing items of the rooms, including towels, will be charged in full at the moment of check-out.
Smoking in NOT permitted inside the rooms. It is only allowed on the terrace of the room "Scirocco" and the balcony of the room "Maestrale". Smoking is NOT permitted inside the room "Libeccio".
In case of any violation of this policy the guests will be charged a minimum fee of 25€ up to a maximum of 2000€ (according to Italian Legislation) and the cost of the damage if present.
As we are in the heart of the center, we cannot offer our guest a private car parking, for information about charges of the public parking please contact the management.
Fra Cielo e Mare is an Adults only B&B. We only accept children in La Maison Bohème.
Additional services can be added on request : extra laundry service, restaurant reservations, flowers or champaign in the room at arrival and more.
We do not host guests below the age of 18 without parents or guardian.