Terms and Conditions
Acceptance of our Terms and Conditions
Once we proceed with the booking, it will be automatically agreed that you accept our Terms and Conditions below.
We do not host guests below the age of 18 without parents or guardian
We kindly ask you to treat this house as you would like someone to treat yours.
The home is not to be used to host parties or social/group gatherings.
3 nights minimum stay required.
Total price includes expenses for gas, electricity, water and final cleaning.
The house includes all the necessary items to cook and a cleaning kit will be provided.
Bed linen and bath towels provided on arrival and weekly change.
A deposit of 250€ will be required in order to cover damage, breakage and loss to any of the home content and can be payed by money transfer at the moment of the booking, credit card or cash. The deposit will be refunded back to the guest as soon as we have completed our inventory and occupancy report. Under no circumstances can the security deposit be refunded up on the day of departure.
In case of cancellation of the reservation, the entire deposit will be retained.
- If the cancellation is made 40 days before arrival, no penalty will be applied and it will be possible to request a voucher equal to the amount of the deposit. The voucher will be valid for 1 YEAR.
- If the cancellation is made from 39 days to 14 days before arrival, a penalty equal to 50% of the entire stay will be applied, equivalent to the deposit already paid. No vouchers will be issued.
- If the cancellation is made from 13 days to the day of arrival, a penalty equal to the total amount of the stay (100%) will be applied by paying the difference between the full amount of the stay and the deposit already advanced.
Cancellation by us
In the unlikely event that we have to modify or cancel your reservation, we will contact you immediately and the entire deposit paid will be refunded.
Check-In & Check-out
Check-in : 14:00 - 20:00
Check-out: before 11:00.
On failure of the guest to leave the property as per booking the management shall have the right to remove the guest personal belongings from the apartment to be retained in the luggage storage.
According to availability guests can store their belongings and luggage in the luggage room.
We are not to be held responsible for any damage or lost of the items.
Damage to property and Missing items
The guest will be held responsible for any any loss or damage to the hotel property caused by them.
Missing items of the rooms, including towels, will be charged in full at the moment of check out
Smoking in NOT permitted inside the apartment, it is only allowed in the outside courtyard.
In case of any violation of this policy the guests will be charged a minimum fee of 25€ up to a maximum of 2000€ (according to Italian Legislation) and the cost of the damage if present.
As we are in the heart of the center, we cannot offer our guest a private car parking, for information about charges of the public parking please contact the management.
Additional services can be added on request : full B&B service, extra laundry service, portable Wifi, restaurant reservations, flowers or champaign in the apartment at arrival. For more information regarding the full B&B service click here.
We clean the apartment before and after your stay. When leaving visitors are required to leave the apartment in reasonable condition. If this condition is not met, the clients will be charged a compensation fee.